Welcome to Halloween Decorations Shop! By accessing our website at scarydecoroffer.com, you agree to these Terms and Conditions, which govern your use of our site and purchases. Our goal is to make your spooky shopping experience as seamless as a ghost’s glide, so please read this carefully to understand your rights and responsibilities. If you have any questions, contact our ghost support team at [email protected].

1. Introduction

Halloween Decorations Shop (“we,” “us,” or “our”) operates this website to provide Halloween-themed products, including Animated Decor, Decorative Accents, Home Decor, Outdoor Decor & Garden, and Party Supplies. Our target audience includes Halloween enthusiasts, party planners, and home decorators seeking frightfully fun items for All Hallows’ Eve or year-round scares. By using our site, you confirm you’re at least 18 years old or have parental consent, and you agree to comply with these terms.

2. User Obligations and Responsibilities

As a user, you agree to:

  • Provide accurate and complete information when placing orders or contacting support.
  • Use the website only for lawful purposes and not engage in any fraudulent or harmful activities.
  • Respect our intellectual property and not copy, distribute, or misuse any content from our site without permission.
  • Ensure that any products purchased are used safely and appropriately, especially for items like Animated Decor that may have special handling requirements.
  • Notify us immediately of any issues with orders, such as damages or errors, within the specified timeframes.

Failure to meet these obligations may result in order cancellation or account suspension.

3. Products and Services Description

We offer a wide range of Halloween decorations designed to add spooky charm to your home or event. Our products include:

  • Animated Decor: Possessed pieces that bring life to your haunt—note that these cannot be returned for safety reasons once they’ve left our warehouse.
  • Decorative Accents & Home Decor: Items to transform your space with eerie elegance.
  • Outdoor Decor & Garden: Spooky additions for your yard or garden.
  • Party Supplies: Disposable items for Halloween parties; these are non-returnable for hygiene reasons.

All products are described as accurately as possible, but colors and sizes may vary slightly due to display settings. We ship worldwide, except to some remote areas and parts of Asia due to logistical constraints.

4. Order and Payment Terms

When you place an order, you’re making an offer to purchase our products. Here’s how it works:

  • Order Processing: After you order, our Halloween elves process it within 1-2 business days from our haunted warehouse at 1937 Carleton Street, Berkeley, US 94704.
  • Shipping: We offer two options:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 days after shipping.
    • Free Shipping: For orders over $50 via EMS, delivered in 15-25 days after shipping.
    Delivery times are estimates and may vary due to external factors.
  • Payment: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you agree to pay all charges associated with your order.
  • Cancellations: Orders can be canceled within 24 hours of placement by emailing us; after that, processing may have begun.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs, is owned by Halloween Decorations Shop and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission. Our spooky themes and branding are part of what makes us unique, so we appreciate your respect for our creativity.

6. Returns, Refunds, and Exchanges

We aim for a ghost-friendly experience, but please note your responsibilities:

  • Return Timeframe: You have 15 days from receipt to request returns or exchanges.
  • Process: Contact us at [email protected] with your order number and reason. We’ll provide instructions within 24-48 hours. Items must be in original packaging, unused, and securely packed.
  • Non-Returnable Items: Animated Decor, Party Supplies, used items, damaged goods (unless we’re at fault), and personalized products cannot be returned.
  • Refunds: After inspection (3-5 business days), refunds are processed in 5-10 business days to your original payment method. Original shipping fees are non-refundable.
  • Exchanges: Follow the return process and specify your preferred item.

If items arrive damaged or incorrect, contact us immediately with photos for a swift resolution.

7. Liability Limitations

Halloween Decorations Shop strives to provide a seamless experience, but our liability is limited as follows:

  • We are not responsible for delays or issues caused by shipping carriers, weather, or other unforeseen events.
  • Our total liability for any claim related to your use of the site or products is limited to the purchase price of the items in question.
  • We are not liable for indirect damages, such as loss of profits or data, arising from product use or website issues.
  • Products are intended for decorative use; users assume responsibility for safe handling and compliance with local laws.

8. General Provisions

These Terms and Conditions are governed by the laws of the United States. If any part is found invalid, the rest remains enforceable. We may update these terms periodically; continued use of the site constitutes acceptance. For questions, email [email protected]—we respond within 24-48 hours.

Thank you for choosing Halloween Decorations Shop! We’re committed to making your Halloween experience perfectly spooky, from purchase to return. Happy haunting!